By accessing or using DireWolfOS ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.
DireWolfOS is a Software-as-a-Service (SaaS) platform providing:
Annual billing options are available at discounted rates as displayed on our pricing page.
All plans include a 14-day free trial. No credit card is required to start, and we never charge you at the end of the trial. To keep using the paid features you choose a plan and pay.
Payments are processed by PayPal. By subscribing you authorise PayPal to charge your payment method at the price shown at checkout, on a recurring basis, until you cancel.
Automatic renewal. Monthly plans renew every month and annual plans renew every year, at the then-current price, until you cancel. You can cancel at any time before the renewal date. For annual plans we email you a reminder about 30 days before they renew. Prices are in US dollars.
You may cancel your subscription at any time from within the Platform under Settings → Billing, or by contacting support@direwolfos.com. Cancellation takes effect at the end of your current billing period. You retain access until your billing period ends. The unused remainder of a paid period is not refunded, except as set out in the Refund Policy.
We reserve the right to change subscription prices with 30 days written notice to your registered email address.
Additional Howls may be purchased as one-time top-ups. Top-up Howls are added to your account immediately and stay for as long as your plan is active. If your plan ends (you cancel and your paid period runs out, or a failed payment leads to loss of access), we hold your top-up Howls for 7 days; if you resubscribe in that time they remain yours, and after that they expire and cannot be restored. Top-up Howls have no cash value and cannot be transferred. Top-ups are non-refundable, except as set out in the Refund Policy.
Payments are generally non-refundable. Our Refund Policy sets out the exceptions and forms part of these Terms.
If you are a consumer under South African law, you may have a right to cancel an online purchase within 7 days in some cases. By starting a paid plan or buying a top-up you ask us to start providing the service immediately, which may limit that right where the law allows it. Nothing in these Terms limits any right you have under consumer law that cannot be excluded by contract.
Use of our Meta integration is subject to Meta's Terms of Service, Developer Policies, and Advertising Policies. You are solely responsible for ensuring your use complies with Meta's policies.
By using DireWolfOS, you agree that anonymised and aggregated performance data from your ad campaigns may be used to train and improve our AI models, including ad copy patterns, performance metrics, industry data, and geographic performance data.
All data used for AI training is anonymised. Your personal information, business name, and identifying details are removed before any data is used for model training.
If you do not wish your data to be used for AI model training, contact support@direwolfos.com.
The Platform uses third-party AI services, including Anthropic (for text) and image and video generation providers. You must follow the acceptable use rules of those providers, including Anthropic's Usage Policy, and the policies of Meta for anything you publish. We may restrict or refuse content that breaches those rules.
DireWolfOS and all related technology are owned by DIREWOLFOS and protected by applicable intellectual property laws.
You retain ownership of the content you upload. As between you and us, we assign to you whatever rights we may have in the outputs you generate. We do not promise that outputs are protected by copyright, and similar outputs may be generated for other users, so we cannot promise exclusivity. You grant us a limited licence to process your content solely to provide our service. You are responsible for making sure your outputs do not infringe anyone's copyright, trademark, or likeness rights.
"DireWolfOS", the DireWolfOS logo, and related marks are trademarks of DIREWOLFOS. You may not use them without our prior written permission, except to accurately refer to the Platform.
We do not guarantee any specific advertising results, ROAS targets, or business outcomes.
To the maximum extent permitted by law, our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.
DireWolfOS is a platform that provides tools. We do not write, review, approve, or publish your ads. Outputs are generated by AI and may be inaccurate, incomplete, outdated, or offensive, and do not reflect the views of Direwolfos (Pty) Ltd or of our AI providers, including Anthropic. Factual claims in ad copy, research, and analysis must be checked by you before you rely on them or publish them. You are responsible for every ad you publish, including that its claims are true, that testimonials and before-and-after material are genuine, and that it complies with Meta's policies and the advertising laws that apply to you. Do not publish invented reviews, testimonials, or statistics as if they were real. Nothing the Platform produces is legal, financial, medical, or other professional advice.
To the maximum extent permitted by law, the Platform is provided "as is" and "as available", without warranties that it will be uninterrupted or error-free. Meta, our AI providers, and PayPal are independent third parties and we are not responsible for their services or for changes to their policies or availability.
You agree to indemnify us against third-party claims, and reasonable costs arising from them, that result from content you upload, prompts you submit, ads you publish using the Platform, or your breach of these Terms.
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if payment fails repeatedly. Upon termination your data is retained for 90 days then deleted. If we close your account for reasons other than a breach of these Terms, we refund the unused part of your current paid period.
These Terms are governed by the laws of the Republic of South Africa. Disputes are subject to South African courts. If you are a consumer, this does not remove any protection that the mandatory consumer laws of the place where you live give you.
We will notify you of material changes by email with at least 30 days notice. Continued use after changes take effect constitutes acceptance.
You are solely responsible for the prompts, uploads, reference media, and other materials you submit to the Platform, and for the outputs generated from them.
You must not use the Platform to create, upload, or publish content that is illegal, deceptive, non-consensual, infringing, abusive, or otherwise harmful, and you must not present AI-generated content as genuine photography or footage where doing so would be misleading or unlawful.
Nude, sexually explicit, and pornographic content is not allowed on the Platform, and sexual content involving minors is strictly prohibited. Prompts are screened automatically before anything is generated, blocked attempts are recorded, and we may suspend or terminate accounts that try to produce this content. Where the law requires it, we report content involving minors to the authorities.
We may review, restrict, remove, or decline to generate content we reasonably believe violates this section, and may suspend or terminate accounts for repeated or serious violations under Section 9 (Termination).
If you believe content created with or stored on the Platform infringes your copyright or other rights, or is unlawful or harmful (including non-consensual imagery of you), email support@direwolfos.com with a link or description of the content, what right is affected, and your contact details. We review reports promptly, remove content that we find infringing or unlawful, and may terminate accounts of repeat offenders. If you ask us to remove intimate images of you that were shared without your consent, we will remove them, and identical copies we can find, within 48 hours of a valid request.
When you upload a reference image, product photo, logo, or other media ("Uploaded Media") to generate a creative, you confirm that you own the Uploaded Media or otherwise have all rights and permissions necessary to use it — including the consent of any identifiable person appearing in it.
You must not upload media depicting a real person without their consent, media you do not have the rights to use, or media intended to deceive, defame, or infringe on another party's rights.
Uploaded Media is sent to our third-party AI generation providers solely to produce your requested output, and is otherwise handled per our Privacy Policy.
The Platform is intended for business use. You must be at least 18 years old and able to enter a binding contract. If you use the Platform for a company, you confirm that you have authority to bind that company to these Terms. We do not knowingly provide the Platform to children.